Why we’re your best choice for Managed Network Services
We’re strategic – Our Network Service Optimisation Assessment service compares your strategic aspirations with your current capabilities. It analyses the gap, and makes recommendations for improvement.
We’re operational – We handle the day-to-day management of your technology, spanning WAN, wired and wireless LAN, data centre, and security devices.
We’re highly skilled – We hold over 30,000 certifications in 36 technologies. We also have 12,000 talented technicians in the field, and 8,500 networking certifications across multiple vendor technologies.
We’ve invested – We’ve developed a state-of-the art network management platform that monitors your network performance remotely and automatically 24 hours a day, tracking performance trends, highlighting potential issues, and taking pre-emptive action before incidents occur.
We manage the whole eco-system – We support all of your networking vendors, technologies, and carriers. Our integrated service management platform can link them all together, exchanging ticketing information automatically in real time. We can take a feed from your own monitoring tools too, to give us a complete view of your whole network.
We’re there for you 24/7 – We have deployed management service centres at the global, regional, and local level, all with a single point of contact. We have 2,000 remote experts who speak 16 different languages, engineers on the ground, and spares nearby.
What we’re offering to do for you
We will take over operational control of your network, optimise performance, and reduce your total costs. We will assume responsibility for the existing network, and transform it into a next-generation service.
We deliver the whole service through an integrated global service delivery model that is supported by our network management experts deployed at global, regional, and local service centres. We’ll make regular recommendations for operational improvements, and assign a transformation architect to drive a network strategy aligned with your business objectives.
Our network management service portfolio
Wired and Wireless LAN
Data Centre Network
Secure Network Access
About Dimension Data
Founded in 1983, Dimension Data is a USD 8 billion global leader in designing, optimising, and managing today’s evolving technology environments. This enables its clients to leverage data in a digital age, turn it into information, and extract insights.
Headquartered in Johannesburg, Dimension Data employs 28,000 people across 46 countries. The company brings together the world’s best technology provided by market leaders and niche innovators with the service support that clients need for their businesses—from consulting, technical, and support services to a fully-managed service. Dimension Data’s clients make up 75% of the Fortune 100 and 60% of Fortune Global 500.
Dimension Data is wholly owned by NTT Holdings, based in Japan. NTT acquired Dimension Data in 2010 to complete its capabilities across the ICT spectrum. Along with NTT Communications and NTT Data and many other companies, we form one of the world’s largest ICT companies with 242,000 people with USD 105 billion revenue. We strive to remain at the leading edge with our annual investment in R&D.
In Asia Pacific, we operate in 35 offices across 13 countries. We help clients enable technology, operate their IT infrastructures and transform technology solutions that deliver value. It combines an expertise in digital infrastructure, cybersecurity, customer experience (CX), and digital workplace, with advanced skills in IT outsourcing, IT-as-a-Service, Systems integration services and training.
We put our clients at the centre of everything we do, and we passionately address our clients’ challenges. This is evident by our efforts around rhino conservation and in supporting Tour de France as its technology partner since 2015 (besides several other cycling races run by the ASO) and in working with large enterprises around the world to accelerate their digital journeys.
Dimension Data is a conscientious global corporate citizen with a highly active social impact program called Heads, Hearts and Hands. Our endeavour is to make technology socially relevant by supporting causes like wildlife conservation and our global support to the World Bicycle Relief initiative, besides other local initiatives in each of our operating countries.
Visit us at http://www2.dimensiondata.com